FSM PRODUCT · HELPDESK
FDesk
A helpdesk on your own domain. AI sorts every e-mail and drafts a reply; a manager reviews and sends.
Request a demo →SERVICES
Systems for business: from a website to AI.
We build websites, online stores, CRM and ERP integrations and AI automation. One team, one person accountable, and the code and data stay yours.
Start a projectWe reply within 24 hours
Web development
Websites, web applications and internal tools, built on Laravel + Vue.js or a fully custom stack.
Learn more →WHAT IS INCLUDED
- Corporate websites
- Web applications and portals
- Internal tools and dashboards
- APIs and integrations
- Rebuilds that keep your search traffic
- Support and further development
TYPICAL SITUATIONS
An old site nobody can update. You have outgrown WordPress. You need a portal or an internal tool.
E-commerce
Custom online stores. No templates: every checkout, catalogue and integration is built for one business.
Learn more →WHAT IS INCLUDED
- Custom stores on Laravel
- Payments: Klix, Swedbank
- Warehouse and ERP sync
- B2B and B2C solutions
- Delivery: DPD, Omniva
- Multi-language, multi-currency stores
TYPICAL SITUATIONS
The platform has become the ceiling. B2B prices and contract orders. The store does not talk to accounting.
CRM and ERP
Custom CRM, ERP and internal systems, fitted to your processes rather than the other way round.
Learn more →WHAT IS INCLUDED
- Client and deal management
- Client cabinets and portals
- Integrations with Maximus, Moneo, 1C, Jumis
- Invoice and contract systems
- User roles and permissions
- Reports and dashboards
TYPICAL SITUATIONS
Excel and e-mail are your system. Data is entered twice. A SaaS CRM costs more every year.
AI automation
Practical AI: call assistants, e-mail triage, document processing. A person approves, data stays in the EU.
Learn more →WHAT IS INCLUDED
- Call assistants
- E-mail triage and draft replies
- Document and invoice recognition
- Assistants built on company knowledge
- Data entry into CRM and accounting
- Integrations with existing systems
TYPICAL SITUATIONS
The team is drowning in e-mail. Calls go unanswered. Documents are still retyped by hand.
SMALL TASKS
Small tasks too.
A fix, a single page, one integration or the rebuild of one part — we take it on like a large project: with a written scope and a deadline.
SUPPORT AND MAINTENANCE
We do not disappear after launch.
HOW WE WORK
From the first call to maintenance.
- 01DiscoveryA 30–45 minute call about your process and goal.
- 02ProposalScope, timeline and cost in writing.
- 03PrototypeA clickable design you approve before any code.
- 04DevelopmentA demo every two weeks, a test environment from day one.
- 05Launch and maintenanceCode, domain and data stay yours.
OUR PRODUCTS
Tools we build and maintain ourselves.
FSM PRODUCT · AI CALLS
DeskVoice
An AI receptionist that answers calls, advises customers from your knowledge base and hands over to a person when needed. Data stays in the EU.
Request a demo →FSM PRODUCT · E-INVOICING
Invoa
Invoices, UBL e-invoices and accounting in one place: Invoa works directly on top of Maximus.
Request a demo →FAQ
Frequently asked questions.
How do we start working together?
Fill in a short brief or send an e-mail. We reply within 24 hours, and the first call takes 30–45 minutes.
How long does a project take?
A website takes from 3 weeks; a store or CRM takes months. The exact timeline depends on the project, and we give it in a written proposal.
Who owns the code and data?
You do. Code, domain and data stay in your ownership.
Do you take small tasks?
Yes. A fix, an integration or support is normal work for us.
Which languages do you work in?
Latvian and English.
Do you help after launch?
Yes. We maintain and develop the systems we have built.