FSM PRODUCT · HELPDESK
FDesk
A helpdesk on your own domain. AI sorts every e-mail and drafts a reply; a manager reviews and sends.
Request a demo →Services — CRM and ERP
Systems fitted to your processes, not the other way round.
Custom CRM, ERP and internal systems, plus integrations with your accounting. Start with one process, then extend.
We reply within 24 hours
CRM
Clients and deals
CABINET
Client cabinet
ORDERS
B2B portal
ERP
Maximus · Moneo · 1C
ACCOUNTING
Jumis · Batsoft
REPORTS
Dashboards
SITUATIONS
When Excel and e-mail are no longer enough.
- 01
Excel and e-mail are your system
Information is scattered across files and mailboxes, and nobody sees the whole picture.
- 02
Data is entered twice
The order in one system, the invoice in another, the report in a third.
- 03
A SaaS CRM costs more every year
The fee grows, but the features you need are still missing.
- 04
A system the team ignores
The tool does not match the real process, so nobody uses it.
WHAT WE BUILD
What we build.
- 01
Custom CRM
Client, deal and task management built around your process.
- 02
Client cabinets and portals
Clients see their orders, documents and statuses themselves.
- 03
ERP and accounting integrations
Data flows between the store, CRM and accounting without retyping.
- 04
B2B order portals
Price tiers, contract prices and orders by customer group.
- 05
Reports and dashboards
The numbers you need on one screen.
- 06
Roles and permissions
Everyone sees and changes only what is meant for them.
HOW TO START
Start with one process.
- 01
We pick one process
The one where most time or most errors are lost.
- 02
We launch and measure
The team starts working and we see what improves.
- 03
We extend
The next process or integration, once the first one works.
INTEGRATIONS AND STACK
Integrations.
WORK
Selected CRM projects.
HOW WE WORK
From the first call to maintenance.
- 01DiscoveryA 30–45 minute call about your process and goal.
- 02ProposalScope, timeline and cost in writing.
- 03PrototypeA clickable design you approve before any code.
- 04DevelopmentA demo every two weeks, a test environment from day one.
- 05Launch and maintenanceCode, domain and data stay yours.
SMALL TASKS
A small task is real work too.
One accounting integration, a report or a section of a client cabinet: we take it like any project.
OUR PRODUCTS
Products that work alongside a CRM.
FSM PRODUCT · E-INVOICING
Invoa
Invoices, UBL e-invoices and accounting in one place: Invoa works directly on top of Maximus.
Request a demo →FAQ
CRM and ERP questions.
Custom CRM or a ready-made one?
If a ready-made product fits your process, we recommend it. Custom makes sense when the process is specific or the SaaS fee keeps growing.
How does data migration work?
We move data from Excel or the old system and check it together with you.
Who owns the data?
You do. Code and data stay in your ownership.
How does support work?
We do not disappear after launch: we fix bugs, update the system, watch the backups and keep improving it as the business grows. Response times and the payment format (a retainer or hourly) are fixed in the contract.
Which accounting systems do you integrate with?
We integrate with Maximus, Invoa, Moneo, Jumis, Batsoft and 1C.
